Overview

​Welcome to SmartCarePlus

Welcome to SmartCarePlus! Your streamlined healthcare automation solution for Hospitals, Clinics, Medical Stores, Labs, and Patients. This documentation will guide you through our features, services, and how to integrate SmartCarePlus with your healthcare business.

​✨ Features

​👤 For Patients

  • Manage Health Profile
    Add personal details like first name, middle name, last name, gender, date of birth, height, weight, blood group, mobile number, email address, address (sub-district, district, state, pin code), and more.

  • Upload & View Health Records
    Add and access records with attachments, titles, record types (prescription, diagnostic report, discharge summary, etc.), date/time, notes, and patient assignment.

  • Locate Nearby Pharmacies
    Find pharmacies near your location using filters like home delivery, pickup availability, and delivery radius.

  • Order Medicines Easily
    Share medicine names, medicine images, or prescription photos via WhatsApp.
    Choose delivery method (home delivery or pickup) and view full order history.

​🏪 For Pharmacies

  • Create Pharmacy Profile
    Add name, ownership type, system of medicine, logo, board photo, gallery, address, GPS location, delivery options, GSTIN, license numbers, contact info, opening hours, and more.

  • Showcase via Smart QR
    Get a unique QR code to let customers scan and:

    • View your profile
    • Get directions
    • Start WhatsApp chat
    • Place medicine orders

  • Let Customers Order from WhatsApp Instantly
    Orders start with a simple message — no app required for customers.

  • Every Conversation Becomes a Saved Customer
    Automatically save customer details from any WhatsApp chat or QR scan.

  • Medicine Orders Made Simple
    Accept orders by medicine names, photos, or prescription images through WhatsApp.

  • Upgrade to Delivery & Pickup
    Offer both home delivery and pickup options directly via WhatsApp.

  • Map-Based Delivery Control
    Define custom delivery zones, set delivery radius, and auto-deny orders outside your area.

  • Save Inventory, Fill Orders in Seconds
    Store medicine info once — use autofill to respond to orders quickly and accurately.

  • Get Real-Time Order Alerts
    Get notified instantly when a new order comes in.

  • Manage All Orders Efficiently
    Full order status flow: New Inquiry → Quotation → Confirmed → Out for Delivery → Completed, with Cancel/Reject handling.

  • Run Your Pharmacy from Anywhere
    Access all features via web or mobile — manage inventory, orders, and chats on the go.

​Get in Touch with Us

We're here to help! If you have any questions or would like to discuss features or services, feel free to contact us:

SmartCarePlus offers a seamless and efficient way to manage healthcare operations through WhatsApp. With powerful features like appointment management, inventory tracking, and patient communication, we are here to streamline your business and improve patient satisfaction.

Accessing SmartCarePlus