WhatsApp Flow Components

WhatsApp Flows are made up of several components that work together to create engaging forms for your customers. These components include:

Basic Components

Text: Provide helpful information within each step of your flow using text messages. Text can be of four types:
- Heading: Maximum 80 characters, no extra styles.
- Subheading: Maximum 80 characters, no extra styles.
- Body: Maximum 4000 characters, supports bold, italic, and strikethrough.
- Caption: Maximum 4000 characters, supports bold, italic, and strikethrough.
Image: Display images within your flow to provide visual information.
Embedded Link: Include links to other screens within your flow.

Text Field: Collect text input from users. Supports:
- Single line: Text, Number, Email Address, Password, Passcode, Phone Number.
- Multi-line: For longer text inputs.
Checkbox Group: Allow users to select multiple options from a list. Each item can contain:
- Image
- Title
- Description
- Any text on the right side
Radio Buttons Group: Allow users to select a single option from a list. Each item can contain:
- Image
- Title
- Description
- Any text on the right side
Dropdown: Provide a list of options for users to choose from. Each item can contain:
- Image
- Title
- Description
- Any text on the right side
Date Picker: Collect dates from users using a calendar interface.
Opt In: Ask users for permission to send them future messages.
Photo Picker: Allow users to upload images as part of the conversation.
If-Else: Create conditional logic to guide users based on their responses.

Switch: Same as If-Else but expandable like If-Elseif-Else condition.
Rich Text: Show rich text with multiple formatting options.
Calendar Picker: Allow users to select dates from a calendar interface in a more Android-friendly way.
Navigation List: Give multiple options to the user to navigate to different screens.
Document Picker: Allow users to upload documents as part of the conversation.

Open External Link: Open external links in the browser through OptIn or Embedded Link.

Last modified on November 1, 2025

Basic Components

Text: Provide helpful information within each step of your flow using text messages. Text can be of four types:

Image: Display images within your flow to provide visual information.

Embedded Link: Include links to other screens within your flow.

Interactive Components

Text Field: Collect text input from users. Supports:

Checkbox Group: Allow users to select multiple options from a list. Each item can contain:

Radio Buttons Group: Allow users to select a single option from a list. Each item can contain:

Dropdown: Provide a list of options for users to choose from. Each item can contain:

Date Picker: Collect dates from users using a calendar interface.

Opt In: Ask users for permission to send them future messages.

Photo Picker: Allow users to upload images as part of the conversation.

If-Else: Create conditional logic to guide users based on their responses.

Upcoming Updates

New Components

Switch: Same as If-Else but expandable like If-Elseif-Else condition.

Rich Text: Show rich text with multiple formatting options.

Calendar Picker: Allow users to select dates from a calendar interface in a more Android-friendly way.

Navigation List: Give multiple options to the user to navigate to different screens.

Document Picker: Allow users to upload documents as part of the conversation.

Enhancements

Open External Link: Open external links in the browser through OptIn or Embedded Link.

Last modified on November 1, 2025