Configure Simple Message Template Components
To effectively manage your message templates, you may find it necessary to delete certain templates that are no longer relevant.
Header
In a Simple Message Template, you can have following types of header:
- Text Header: Add a text-based header to your message.
- Image Header: Include an image to visually enhance your header.
- Video Header: Embed a video to make your message more engaging.
- Document Header: Attach a document for detailed information.
- Location Header: Share a specific location with your clients.
If you prefer not to use a header, you can simply select None to omit this component.
Choose Type of Header:
In the components editor, select Text as the type of header below the Header heading.Enter Header Text:
Input your desired header text in the field below the header type field. The header text can be up to 60 characters long. You can include one variable, which allows for personalization. If you add a variable, be sure to provide a sample value for review.
For example, you might use Hello {{1}}. When sending, replace {{1}} with the client’s name for a familiar touch.
Note: Markdown formatting is not supported in the header text.
Body
The body of the message is required and can be up to 1024 characters long. It supports Markdown formatting, allowing you to enhance your text with styles like bold, italics, and line through text. You can also include multiple variables for personalization; just be sure to provide sample values for these variables for review.
For example, you might write: "Hello {{1}}, your order {{2}} has been shipped!" When sending, replace {{1}} with the client's name and {{2}} with the order number.
Footer
The footer of the message is optional and can be up to 60 characters long. Please note that it does not support Markdown formatting or variables. Use this space for additional information or a closing statement, such as "Thank you for your business!".
Buttons
Buttons are optional but can enhance user interaction. You can add up to 10 buttons in total, with the following limitations:
- Up to 2 URL buttons
- 1 Call button
- 1 Copy offer code button
- Reply buttons
To add a button, click on the "Add a button" option below the "Buttons" heading and choose the type of button you'd like to include.
- Enter the Button Text (up to 25 characters) in the field provided.
- Below the Button Text field, enter the Website URL. You can include up to 1 variable at the end of the URL for personalization.
- If you use a variable, ensure you provide the full sample URL for review.